Our story
Genesis
The story of Agrim began in mid-2022, the pre-GPT ear, when a very poor experience with a banking site chat bot led to the thought of assistants which people could simply talk to in a language of their choice, like they can with human agents. That thought became a vision and the journey of trying to build a voice driven assistant began.
Growth
The initial journey of building a voice driven assistant involved using the technologies out there at that moment. The initial prototype needed a lot of training and implementation effort. But then the Generative AI revolution happened in 2023 with the launch of GPT, by adopting Gen AI into our product we made rapid strides towards evolving the product to achieving market fit. The acceptance of two leading incubators - AIC RNTU and iHub-Anubhuti is a testament to the potential of the product.
Today
Agrim is today a pioneering product in the space of voice driven conversational AI for e-commerce brands. It is fully integrated with Shopify and we expect to integrate it with all leading social channel touch points for e-commerce customers in the near future, making it a truly omnichannel customer support automation tool for e-commerce brands.
